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Terms and Conditions

Last Updated: January 2026

Welcome to UKOK. By accessing and using our website (ukok.com.ng), you agree to be bound by these Terms and Conditions.

1. General Terms

1.1. UKOK operates as an e-commerce platform facilitating the sale of products sourced from the United Kingdom to customers in Nigeria.

1.2. By placing an order, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

2. Products and Pricing

2.1. All products are sourced from authorized UK suppliers and are guaranteed authentic.

2.2. Prices are displayed in Nigerian Naira (₦) and include applicable taxes unless otherwise stated.

2.3. We reserve the right to modify prices without prior notice. The price at the time of order placement will be honored.

3. Orders and Payment

3.1. Orders are subject to acceptance and availability.

3.2. Payment must be completed via bank transfer using the details provided at checkout.

3.3. Orders can be cancelled within 2 hours of placement. After processing begins, cancellation may not be possible.

4. Shipping and Delivery

4.1. We ship to all 36 states in Nigeria plus FCT Abuja.

4.2. Standard delivery takes 7-14 business days from the UK to Nigeria.

4.3. Shipping costs are calculated based on weight and destination.

4.4. Risk of loss passes to you upon delivery.

5. Returns and Refunds

5.1. Unused items may be returned within 14 days of delivery in original packaging.

5.2. Refunds will be processed within 5-7 business days after receiving the returned item.

5.3. Shipping costs for returns are the responsibility of the customer unless the item was damaged or incorrect.

6. Intellectual Property

6.1. All content on this website, including logos, images, and text, is the property of UKOK.

6.2. You may not reproduce, distribute, or use any content without written permission.

7. Privacy

7.1. Your personal information is handled in accordance with our Privacy Policy.

7.2. We use cookies to enhance your browsing experience. See our Cookie Policy for details.

8. Limitation of Liability

8.1. UKOK is not liable for any indirect, incidental, or consequential damages arising from your use of our services.

8.2. Our total liability shall not exceed the amount paid for the specific order in question.

9. Governing Law

9.1. These Terms are governed by the laws of the Federal Republic of Nigeria.

9.2. Any disputes shall be resolved through arbitration in Lagos, Nigeria.

10. Contact Us

For questions about these Terms, please contact us at:

- Email: legal@ukok.com.ng

- Address: Lagos, Nigeria

By using UKOK, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.